Operating Site and services and providing related support: to provide and operate the Site and services, communicate with you about your use of the Site and our services, provide troubleshooting and technical support, respond to your inquiries, fulfill your orders and requests, process your payments, communicate with you, and for similar service and support purposes. We permit them to process your data only for specified purposes and in accordance with our instructions. We share your information in accordance with our agreement with your institution. We use the information in accordance with our agreement with your institution to operate, maintain, and provide the features and functionality of the products and services. With your institution. Much of the personal information we collect and use about you is shared with your institution that uses our products and services and with other institutional users. Directly from you. Depending on the products and services you use, we will collect the following data categories directly from you: Profile information: We collect your first and last name, email address, and similar contact data when you provide and update this data in our products. Support: When you contact us for support, we may collect limited information about you that you provide to us.

During a Customer’s use of the Platform and Services, Customers are asked to provide information such as name and contact information, including email address, address, telephone or other relevant Personal Data. Device and usage: We collect device and usage information when you access and use our products and services, including information that your browser or the mobile app sends when you are using it. Device and usage. We collect device and usage information when you access and use our products and services, including information that your browser or the mobile app sends when you are using it. We use Google Analytics and other analytics tools to help us measure traffic and usage trends to help us analyze and improve the performance of our websites. Learn more about Google Analytics in our Cookie Statement. Please read your institution’s privacy statement to learn more. Please read your institution’s privacy statement for more details on how your institution uses your personal information. Please read your institution’s privacy statement.

If you are using the Digital Teaching and Learning Services (DTLS B2C) as a direct customer of ours (rather than via your institution), using our online trial versions of our products, such as Learn, Collaborate, or Blackboard Open LMS, we are providing these products and services directly to you as the ‘data controller.’ Similarly, if you are using our Open Education service directly with us (instead of as instructed by your institution), we are considered a ‘data controller.’ In these instances, we are directly responsible for data privacy compliance and this Privacy Statement governs how your information is used. Getting rid of the email subscriber lists from time to time can be a powerful way to enhance the customer engagement numbers. Cookies can store your preferences, such as language preferences or whether to pre-fill your username on sign in forms. Performance/Analytical Cookies. Performance/analytical cookies allow us to understand how visitors use our Site and Services such as by collecting information about the number of visitors to the Site, what pages visitors view on our Site, and how long visitors are viewing pages on the Site.

Different web sites can send their own cookies to your computer. As the EFF laid out, hosts of Zoom calls can see if participants have the Zoom window open or not, meaning they can monitor if people are likely paying attention. We are unable to control such uses of your information when interacting with a social media platform, and by using such services you assume the risk that the Personal Information provided by you may be viewed and used by third parties for any number of purposes. For instance, our technical teams and client support teams may have access to your information when we set up the product for your institution or when software or database changes are required for support and maintenance purposes. If these changes are material, we will indicate this clearly on our Website. Social Media Manager will retain this information for the institution even if the original content was deleted.

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